Who is AssistedCare?

AssistedCare is a family of two individual companies, AssistedCare Health & Home Care Specialists and AssistedCare Home Health. Together these two companies provide in-home health care services on a variety of levels to meet the specific home or community health needs of your family member.

AssistedCare Health & Home Care Specialists provides certified nursing assistants and habilitation technicians who offer longer-term services for individuals who wish to maintain an independent lifestyle as long as possible. Our care providers, supervised by registered nurses, and/or qualified professionals in the field of developmental disabilities and mental health, are the ''helping hands," keeping your family member healthy and independent.

AssistedCare Home Health provides in-home patient care by skilled professionals. Registered nurses; physical, occupational and speech therapists; certified nursing assistants; and social workers are on staff to provide rehabilitative services under the direction of a physician's orders.


How AssistedCare Began

AssistedCare Health & Home Care Specialists was created in 1994 after an opportunity was recognized to better meet the needs of Medicaid and Medicare clients in southeastern North Carolina. Since then, AssistedCare has maintained a commitment to excellence in providing unsurpassed quality of care to both private pay and Medicaid/Medicare clients. AssistedCare now services 10 counties in Southeastern North Carolina and has offices in Wilmington, Elizabethtown, Whiteville, Supply, Laurinburg, and Lumberton.

AssistedCare furthered its compassionate caring philosophy with the creation of AssistedCare Home Health in 1997. AssistedCare Home Health allowed AssistedCare to expand beyond offering personal care services with the addition of skilled nursing and therapy services. Using a service model of clinical pathways and case management, this company provides exceptional care to clients in New Hanover, Brunswick, Pender, Columbus and Bladen Counties. AssistedCare Home Health is also an approved Medicare/Medicaid provider and accepts private insurance and private pay clients.


Memberships and Accreditations

In order for AssistedCare to meet the standards of our Mission Statement, it is imperative that we stay abreast of changes and advances in our industry. In addition to being aware of changes, we are very proactive in making advancements in our industry through participation in professional associations on both the state and national level. AssistedCare is a member of the Association for Home and Hospice Care of North Carolina, the National Association of Home Care, and the North Carolina Community Support Providers Council.

By demonstrating compliance with the Joint Commission on Accreditation of Healthcare Organization’s national standards for health care quality and safety, AssistedCare has earned the Joint Commission’s Gold Seal of Approval™. Founded in 1951, the Joint Commission is dedicated to continuously improving the safety and quality of the nation's health care through voluntary accreditation. AssistedCare, which provides Home Health, Personal Care and Mental Health/Developmental Disabilities services, received the accreditation award after the Joint Commission found that it had demonstrated compliance with the Joint Commission's national standards for home care organizations. Russell Herring, President/CEO, says Joint Commission accreditation shows that "we make a significant investment in quality on a day-to-day basis from the top down. We sought accreditation for our organization because we want to be the best and we view obtaining Joint Commission accreditation as another step toward excellence."


The AssistedCare Advantage

PROFESSIONAL STAFF
  • Certified, Registered and Licensed
  • Extensively screened, including two criminal background checks
  • Completion of a thorough Orientation Program
  • Participation in ongoing comprehensive learning opportunities

RESOURCE COORDINATION

  • Community Case Management
  • Coordinate plan of care with physicians, treatment centers and family caregiver(s)

INDIVIDUALIZED CARE

  • Personalized Care Plan prepared by licensed professionals
  • Monitoring of care by physician
  • Extra care given to appropriately pair clinical staff with client
  • Education offered to client and family care provider(s)

LOCALLY OWNED AND OPERATED

  • Strong commitment to community
  • Active participation in civic, charitable and social organizations
  • Provide community educational programs


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